Privacy Policy
Last Updated: 17 June, 2026
Thank you for visiting the Flarelap Global Foundation website (www.flarelap.org) ("the Website"). We are committed to safeguarding your privacy and protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data, and outlines your rights as a visitor, donor, or volunteer. By accessing or using our Website, you agree to the practices described below. Our Terms & Conditions and Refund Policy are set out in a separate document.
Table of Contents
1. Information We Collect
We collect personal information from visitors in a number of ways, including when a user makes a donation, signs up for a campaign, registers as a volunteer or intern, or signs up to receive updates. Depending on the nature of your interaction with us, the information we may collect includes:
- Your name
- Your email address and mailing address
- Your telephone or mobile number
- Your payment processing details (for donations) or for our Education Program
- Any other information you voluntarily provide through forms, surveys, or correspondence
Flarelap Global Foundation does not collect or record personal information unless a visitor chooses to provide it. General browsing of the Website is anonymous: we do not register a visitor's personal information, only non-identifying data such as the time, date, and place of visit and the visitor's internet service provider, which is used solely for statistics and diagnostics.
2. Use of Personal Data
We use the personal data we collect for the following purposes:
- To keep an accurate record of all donations received
- To communicate with you about our initiatives, programs, events, and updates, including newsletters and bulletins (with the option to unsubscribe at any time)
- To process and respond to your inquiries, feedback, or requests
- To manage our volunteer and internship programs
- To ensure you receive the most appropriate and relevant information based on your interests
- To conduct research and analysis related to our areas of work, and to learn more about visitors, donors, and campaign participants
- To collaborate with corporate partners and government bodies on community projects and research, where data is anonymized and aggregated wherever possible
By signing up for any service offered on the Website, you explicitly authorize us to collect and use information based on your usage, in line with any instructions you specify (such as opting out of newsletters).
Ordinarily, Flarelap Global Foundation does not retain user data beyond what is needed to fulfill the purposes above. Where data is stored as part of a specific sign-up, you may request deletion of your information at any time by writing to us at contact@flarelap.org. We will delete all such information within two working days of your request, subject to any legal record-keeping obligations.
3. Data Sharing and Confidentiality
Flarelap Global Foundation keeps user information strictly confidential and stored securely. All information collected through the Website is handled only by internal or authorized personnel. We do not sell, rent, loan, trade, or lease your personal information, including email addresses, to any third party. We do not share your personal information with external agencies or third-party individuals without your explicit consent, except where required by law.
4. Your Rights
You have the right to:
- Access and review the personal data we hold about you
- Request corrections or updates to your personal data
- Withdraw your consent to our use of your data
- Request deletion of your personal data, subject to applicable legal requirements
- Opt out of receiving communications from us at any time
To exercise any of these rights, please contact us using the details in Section 7 below.
6. Payment Gateway and Security
We use well-recognized and proven payment technology. Payment information is transmitted using an SSL connection, offering the highest level of security supported by your browser. Collected payment information is further protected by multiple layers of security, including firewalls, encryption of card details, and password protection.
6.1 External Web Services and Third-Party Links
Our Website may use external services (for example, embedded video players) and may contain links to third-party websites for visitors' convenience. We cannot control, and are not responsible for, the privacy practices or content of such external services or websites. This Privacy Policy does not extend to them, and we encourage you to review their respective privacy policies before sharing any personal information.
7. Changes to This Policy and Contact Information
Flarelap Global Foundation may revise this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on the Website with a revised "Last Updated" date, and, where appropriate, we will provide timely notice of material changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Flarelap Global Foundation
Email: contact@flarelap.org
Your privacy is important to us, and we will always appreciate your cooperation.
